Privacy policy

Personal Information Collected or Processed

When the term "personal information" is used, it refers to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. The following categories of personal information, including inferences drawn from this personal information, may be collected or processed, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

Personal information may be collected from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with the store, or otherwise provide your personal information;
• Automatically through the Services including from your device when you use the products or services or visit the websites, and through the use of cookies and similar technologies;
• From service providers including when they are engaged to enable certain technology and when they collect or process your personal information on behalf of the store;
• From partners or other third parties.
  

How Your Personal Information is Used

Depending on how you interact with the store or which of the Services you use, personal information may be used for the following purposes:

• Provide, Tailor, and Improve the Services. Your personal information is used to provide you with the Services, including to perform the contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. Marketing and Advertising. Your personal information may be used for marketing and promotional purposes if you have consented to this. You can unsubscribe from marketing communications at any time.
  
• Security and Fraud Prevention. Your personal information is used to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure the services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. It is highly recommended that you do not share your username, password or other access details with anyone else.
• Communicating with You. Your personal information is used to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain the business relationship with you.
• Legal Reasons. Your personal information is used to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of the terms or policies.

How Personal Information is Disclosed

In certain circumstances, personal information may be disclosed to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on behalf of the store (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, Shopify is used to support personalized advertising with third-party services based on your online activity with different merchants and websites. Business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct the store not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites.
• When you direct, request or otherwise consent to the disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With affiliates or otherwise within the corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, the rights of the store, and the rights of users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by this store, you should review their privacy and security policies and other terms and conditions. The privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites, is not guaranteed and no responsibility is assumed for them. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by the store or by a third party. The inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and personal information about children under the age of majority in your jurisdiction is not knowingly collected. If you are the parent or guardian of a child who has provided their personal information, you may contact the store using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, there is no actual knowledge that personal information of individuals under 16 years of age is "shared" or "sold" (as those terms are defined in applicable law).

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and "perfect security" cannot be guaranteed. In addition, any information you send may not be secure while in transit. It is recommended that you do not use unsecure channels to communicate sensitive or confidential information.

How long personal information is retained depends on different factors, such as whether the information is needed to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we your request as permitted by law may be declined.

• Right to Access / Know. You may have a right to request access to personal information that is held about you.
• Right to Delete. You may have a right to request that personal information is deleted that is maintained about you.
• Right to Correct. You may have a right to request that inaccurate personal information maintained about you be corrected.
• Right of Portability. You may have a right to receive a copy of the personal information held about you and to request that it be transferred to a third party, in certain circumstances and with certain exceptions.
• Managing Communication Preferences. Promotional emails may be sent, and you may opt out of receiving these at any time by using the unsubscribe option displayed in the emails. If you opt out, non-promotional emails may still be sent, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

• Objection to Processing and Restriction of Processing: You may have the right to ask for processing of personal information to be stopped or restricted for certain purposes.
• Withdrawal of Consent: Where consent is relied upon to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting the store using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

There will be no discrimination against you for exercising any of these rights. Your identity may need to be verified before requests can be processed, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, proof that you have authorized them to act on your behalf will be required, and your identity may need to be verified directly. Requests will be responded to in a timely manner as required under applicable law.

Complaints

If you have complaints about how your personal information is processed, please contact the store using the contact details provided below. Depending on where you live, you may have the right to appeal the decision by contacting the store using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that your personal information may be transferred, stored and processed outside the country you live in.

If personal information is transferred out of the European Economic Area or the United Kingdom, recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, will be relied upon, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time, including to reflect changes to practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website, the "Last updated" date will be updated and notice will be provided as required by applicable law.

Contact

Should you have any questions about the privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact the shop owner at sonjatravelartist[at!]gmail.com. For the purpose of applicable data protection laws, Sonja Travel Artist is the data controller of your personal information.